Terms of service
1. **Introduction**
This website is operated by Izoza. By using this site, you agree to be bound by these Terms of Service. If you don't agree with these terms, please don't use the site.
2. **Use of Website**
You must be at least 18 years old to use this website. If you create an account, you're responsible for maintaining its security and confidentiality. You're also responsible for all activity that occurs under your account.
3. **Products and Pricing**
We aim to provide accurate product descriptions and pricing information. However, errors may occur. We don't guarantee the accuracy, completeness, or reliability of any product descriptions or pricing. Product availability is subject to change without notice. We reserve the right to change prices at any time.
4. **Orders and Payment**
When you place an order, you're offering to purchase products. We will send you an order confirmation email. This email confirms that we have received your order, but it does not mean that your order has been accepted. Acceptance of your order and the formation of a contract between us will take place when your order has been dispatched. Payment must be received before products are shipped. We accept payments in AUD.
5. **Shipping and Delivery**
Check our Shipping Policy for details on shipping costs, delivery times, and other related information.
6. **Returns and Refunds**
We accept returns within 14 business days of delivery. Please refer to our Return Policy for complete details and instructions.
7. **Intellectual Property**
All content on this website, including text, graphics, logos, images, and software, is the property of Izoza or its licensors and is protected by copyright and other intellectual property laws. You may not use our intellectual property without our express written permission.
8. **User Content**
If you submit content to this website (reviews, comments, etc.), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
9. **Prohibited Activities**
You agree not to use this website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website. Prohibited activities include but are not limited to: transmitting viruses, spamming, hacking, or interfering with other users' access to the website.
10. **Limitation of Liability**
We are not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of this website or the products purchased through this website.
11. **Indemnification**
You agree to indemnify and hold Izoza harmless from any claims, losses, damages, liabilities, costs, and expenses (including attorney's fees) arising out of or relating to your use of this website or your violation of these Terms of Service.
12. **Governing Law**
These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands.
13. **Changes to Terms**
We may update these Terms of Service from time to time. Any changes will be posted on this page, and your continued use of the website after such changes have been posted constitutes your acceptance of the new Terms of Service.
14. **Contact Information**
Company Name
Izoza
Address:
Zevenblad 28
Venray, Limburg 5803LZ
Netherlands
Email: support@izoza.com
Phone Number: +31 6 40872082
Customer Service
Monday – Friday: 9:00 AM – 5:00 PM CET
Saturday – Sunday: 10:00 AM – 4:00 PM CET
Average response time: within 24 hours